Terms of service

1. Acceptance of Terms

  • By accessing or placing an order on CosmoOtaku, you agree to these Terms of Service.
  • If you do not agree, please do not use our website.

2. Products & Orders

  • All products are subject to availability.
  • We reserve the right to cancel or refuse any order at our discretion.
  • Product colors and designs may slightly vary due to screen settings or print-on-demand production.

3. Pricing & Payments

  • All prices are listed in INR (Indian Rupees) and are inclusive of applicable taxes unless stated otherwise.
  • We accept payments via available gateways at checkout.
  • We reserve the right to change prices without prior notice.

4. Shipping & Delivery

  • Orders are fulfilled through our print-on-demand partners and dispatched within the estimated timeframe shown at checkout.
  • Delivery timelines may vary based on location and courier availability.
  • We are not responsible for delays caused by courier companies or unforeseen circumstances.

5. Return & Refund

  • Returns are accepted within 7 days of delivery for damaged, defective, or incorrect items only.
  • Refunds are processed within 3 business days of return approval.
  • Please refer to our full Return & Refund Policy for details.

6. Intellectual Property

  • All content on CosmoOtaku — including logos, designs, graphics, and text — is our intellectual property.
  • You may not reproduce, copy, or distribute any content without prior written permission.
  • Anime and pop culture artwork used on products is sourced through licensed or fan-art channels.

7. User Conduct

  • You agree not to misuse our website, attempt unauthorized access, or engage in fraudulent activity.
  • Any abusive, offensive, or harmful behavior will result in account suspension.

8. Limitation of Liability

  • CosmoOtaku is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • Our maximum liability is limited to the value of the order placed.

9. Privacy

  • Your personal data is handled as per our Privacy Policy.
  • We do not sell or share your data with third parties for marketing purposes.

10. Changes to Terms

  • We reserve the right to update these Terms at any time.
  • Continued use of our website after changes constitutes acceptance of the revised Terms.

11. Contact Us

  • For any questions regarding these Terms, reach out at: 📧 cosmicotaku022@gmail.com